BSB30120

Certificate III in Business

CRICOS CODE: 105543G
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Course Description

This course reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Course Structure
Total Units 13
6 Cores + 7 Electives
Unit Code Unit Name Classification
BSBTWK301 Use inclusive work practices Core
BSBSUS211 Participate in sustainable work practices Core
BSBWHS311 Assist with maintaining workplace safety Core
BSBCRT311 Apply critical thinking skills in a team environment Core
BSBPEF201 Support personal wellbeing in the workplace Core
BSBXCM301 Engage in workplace communication Core
BSBTEC301 Design and produce business documents Elective
BSBTEC302 Design and produce spreadsheets Elective
BSBTEC303 Create electronic presentations Elective
BSBPEF301 Organise personal work priorities Elective
BSBOPS304 Deliver and monitor a service to customers Elective
BSBOPS305 Process customer complaints Elective
BSBTWK401 Build and maintain business relationships Elective
Course Duration:

This qualification is delivered in a Blended Learning approach over 20 hours per week over a period of 52 weeks with 6 terms of study (6 weeks per term) and up to 16 weeks of holiday.

Academic Entry Requirements

NCCS course entry requirements are following:

  • Must be over the age of 18 years
  • Must have completed a year 10 certificate or Certificate II in a related field or equivalent or have relevant vocational experience
English Language Entry Requirements

All students must be able to provide evidence (completed within the last 2 years) of:

  • English language proficiency of Intermediate, or
  • IELTS score 5.0 or equivalent, or
  • Successfully passed the English Placement Test at the College, or
  • Australian qualification equivalent to a minimum of Certificate II level
Resources

Students will be provided with access to the following resources required to complete the qualification successfully upon enrolment:

  • Assessment booklets
  • Student Guide and resources
  • PPT Slides
  • Computers
  • MS Office
  • Unit of Competency.
Assessment Methods

Assessment is structured throughout the course. If students are unable to achieve competency, additional support is provided through academic support and access to re-assessment as outlined in our policies and procedures. Assessment requires achievement across all tasks to demonstrate competence and may include:

  • Written questioning and Exercises
  • Oral questioning
  • Project
  • Case Study analysis
  • Written Reports
  • Demonstration
  • Presentation
  • Role Play
  • Portfolio
Recognition of Prior Learning (RPL) and Course Credit
  • Students with prior learning and work experience can apply for RPL.
  • Students who have completed corresponding units of competency and/or units contained within the packaging rules can apply for Credit Transfer.
  • For more information, see our current policies and procedures
Future Pathway

Students who complete this qualification can continue their studies by advancing to BSB40520 Certificate IV in Leadership and Management or any other relevant Certificate IV level qualification.

Those who wish to use the skills gained in the qualification in the workplace, can find themselves moving into roles such as:

  • Customer service administrator
  • Receptionist
  • Administrative officer
  • Client service assistant.
Course Fee

For course fees see https://nccs.nsw.edu.au/tuition-fees-and-key-dates/

For more information on other fees that may be charged, see our Student Handbook available at https://nccs.nsw.edu.au/policies-and-procedures/

Other Information

Before enrolment, each student should ensure they meet the following requirements:

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